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Overview | Features | Benefits | Services | ROI | Why In-Touch
Benefits of Kiosks »
Increase Loyalty
Create stronger relationships with customers by offering them the ability to easily find and print recipes with ingredient lists to make their meal decisions painless. Offer appropriate product information on departmental kiosks - health conditions in drugstore area, wine information in wine area, fruit and vegetable information in the produce area. We'll use your own content or find some for you.
Customers will appreciate that kiosks always have an answer. The consistency of the kiosk information delivery supports your brand message and you don't have to train the kiosks!
Grow Sales
Offer a list of coupons - allow your customers to choose and print their own coupons. Track redemption rates to demonstrate how sales increase. Cross market coupons with recipes and product information for maximum usage.
Allow customers to serve themselves - order products and services at the kiosk to avoid lineups. From deli to prescriptions, it's the ultimate in convenience and it reduces your staffing needs.
Optional multi-media digital signs on kiosks offer you prime advertising space. Advertise selected products, promote in-store specials, deliver public relations messages, or recognize local activities - the choice is yours.
Gain Insights
Run surveys and contests to capture feedback from your customers. Measure their satisfaction, ask their opinion on ideas and upcoming changes, capture demographic information to add to your marketing database, and ask for permission to add them to your mailing list for ongoing value.
Change the survey as often as you want, and consider allowing a vendor to run their survey on your kiosks (for a fee of course!).
Lower Costs
Your kiosk is an inexpensive employee (we're talking less than $1/hour) who works for long hours without requiring a break or a vacation. The more the kiosk can be used for self-service, the more your "real" employees can focus on delivering other customer value.
By selling digital sign ad space, kiosk sponsorship and/or survey time, the kiosk can become not a low cost center but even a profit center. Ask us to show you how.
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