For the highest quality data in the shortest amount of time, consider a mobile tablet or PDA based survey. A mobile tablet or PDA allows you to incorporate simple or extremely sophisticated questionnaires onto a portable unit that can then be taken into the "field." People are surveyed at the moment of the experience - guaranteeing fresh data.

A mobile tablet or PDA survey can contain sound and images - to create a compelling story for respondents to react to. It's unique form - with a touch screen interface intrigues and engages survey takers who often line up for the opportunity to try it out. This ensures that your survey facilitators are active all the time, optimizing the return on your survey costs. The entertainment value of the mobile tablet or PDA also improves completion rates which helps provide the highest data quality.

While the tablet is most often used as a mobile survey instrument, it can also snap into a interactive marketing kiosks to continue data collection without the need for facilitators. This dual purpose gives you the benefits of an intercept survey and the benefits of a stationary kiosk - when you want each of them.

To complete the tablet survey, respondents simply follow the instructions on the unit using a touch pen to complete their responses. The data is collected in confidence and then forwarded to In-Touch Survey's secure online reporting server where it is summarized in online, easy-to-understand and always-available reports, providing insights that you'll need to meet your business goals.

Features & Benefits

Ease of Use »

Mobile tablet surveys are simple and easy to use.

• The user is guided through the questions, usually one at a time, and the interactive nature of the tablet allows you to incorporate images, color, video and sound to assist the survey taker.
• Incorrectly answered questions can be addressed instantly and because these are often used with facilitators, helpful assistance can be incorporated for confused survey takers, maximizing completion rates.

Flexible User Interaction Options »

Flexible enough to meet any need, simple enough to be enjoyed by anyone

• An unlimited number of questions - complete with branching and skip-rules, piping, allocation or randomized question order.
• Any combination of Numeric, Text (open-ended), Multiple-choice, All-that-Apply, Open-ended, Allocation/Calculation/Constant Sum or Multi-scale responses.
• Specify whether questions must be answered, and/or specify valid ranges of values in numeric questions. In all-that-apply questions, specify how many answers you want.
• Easily support multiple languages.
• Multi-media - color, video, and graphics are easy to include and increase effectiveness.
• The combination of touch screen and flip-down keyboard gives you the widest range of flexibility for data entry. Your choice of question types is virtually unlimited.
• Easily modified - new or revised questions can be downloaded anytime - even in realtime if the units are equipped with the wireless option.

A Customer Care Statement »

A mobile tablet survey is not just a survey vehicle, it's also:

• A colorful and inviting expression of your brand that draws people in. We'll ensure it contains the appropriate logo, colors and brand identity to maximize awareness among survey takers.
• A statement that you care about your customers and/or employees, enough to ask them their opinion.

Secure and Speedy Data Collection »

To complete your survey, respondents simply follow the instructions on the screen.

• All surveys can have password protection - useful where only one response per person is desired.
• Data is collected online and then immediately updated in your secure account.

Reports Really Matter »

Your collected survey data is summarized in online, easy to understand and always available reports.

• The results are tabulated within minutes.
• Since they are browser-based, you can get to your results anytime, from anywhere.
• Data is summarized in easy-to-understand tables. Explore "what-if" scenarios, by sorting and comparing different groups of respondents.
• Address potential problems before they get worse - realtime reports let you intercept unhappy customers and react instantly.

Real-Time Rescue »

When the tablets are equipped with the wireless option, any specific response(s) to a question or combination of responses can automatically trigger an instant alert, a notification sent out that details the problem.

• Quickly help spot specific operational, customer or employee related problems before they have any further negative affect.
• Even verbatim responses can be accessed by the touch of a button so the right person can quickly understand the nature of a problem and respond to it.

Extend Your Survey Reach »

The same survey designed for the tablet can be used on-site with a interactive marketing kiosks.

• The tablet snaps into the kiosk unit allowing you to extend your survey by using your tablet with a interactive marketing kiosks to continue data collection without facilitators. You'll also benefit from the additional and very visible branding offered by the interactive marketing kiosks on an on-going basis.
• Similarly, the questionnaire used with a interactive marketing kiosks can also be programmed as a web survey allowing you to take advantage of multiple communication channels to maximize your reach.

Pain-free Surveys »

Choose to have In-Touch Survey Systems take care of all the logistics of programming and survey response collection. Just tell us what you'd like to ask, we'll help you maximize your response rate and we'll package the results in easy-to-read reports. We'll do it well and on-time.

You are now only a keystroke away from really understanding your customers or employees. So if you are considering a high value survey, think of an mobile tablet survey from In-Touch Survey Systems. Give us your survey, we'll do all the rest. You sit back and watch the results come in - instantly!