Features & Benefits
Enabling Marketers to Engage Consumers Anytime, Anywhere
Marketing channels continue to expand and innovative companies must take full advantage of consumers' busy and active lifestyles. There are many use cases for In-Touch Mobile (email & SMS). These include organizations providing timely updates to their members, promoters who send SMS texts to event attendees who have opted in to receive messages while attending an event or tradeshow sponsors who want to drive traffic to a specific location or event within a conference.
Ability to send one-time, recurring or scheduled messages to specific users
The flexible API-based system allows users to send transactional SMS messages to an individual or a group. Targeted messages can be sent with exclusive offers, polls or location/event-specific coupons. Marketers can feel confident that they are in compliance with the wireless carriers because In-Touch Mobile initiates and tracks the double opt-in process automatically.
Start an SMS dialogue
In-Touch customers can set up unlimited key words (i.e. JOIN, SHARE and ENJOY) to engage their target audiences in an ongoing dialogue, or to convert prospects to customers.
Tracking and Reporting
Query and reporting capabilities provide users with insight such as the status of a message, individual response rates and stats related to bounced messages and invalid email addresses.
Campaign effectiveness
Receive reports on your opens, click-throughs, bounces, unsubscribes, spam complaints and more
List maintenance
Understand the makeup of your list, by demographics and segments. See who is actively engaged and who is unsubscribing
Campaign performance over time
For whatever period you specify, we can generate aggregate metrics across multiple email messages
Fully managed deliverability
Reports on email-deliverability analytics illustrate how much email makes it to the inbox - and what it looks like when it gets there
List scrubbing
We promptly remove bounces, unsubscribes and spam complaints from your subscriber list
Subscription management
We use opt-in, unsubscribe and profile-management forms that ensure you have subscriber permission
Ensured delivery with dedicated IP address
When determining who to block, ISPs evaluate each IP address' historic performance. Leverage our dedicated IP delivery service to gain successful delivery rates
