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In-Touch at-a-Glance

As a leading customer insight company, In-Touch delivers multi-channel data capture solutions to drive the success of experiential marketing programs; delivering qualified leads, marketing intelligence and brand strength.

We help clients drive the success of their business through understanding and motivating prospects, customers and employees.

We help you by:
  • Providing actionable insight
  • Evaluating the customer experience
  • Improving your data collection process
  • Increasing customer engagement
  • Powering one-to-one relationship marketing
  • Improving sales performance
  • Improving customer loyalty

Some specific solutions we provide are:

Fast Facts:

  • In business for over 16 years
  • Serving dozens of Fortune 500 companies
  • Over 250 customers
  • World Headquarters: Ottawa, Canada
  • 2 U.S. offices
  • Widest range of data collection options in the industry
  • Over 1 million surveys conducted
  • Thousands of mystery shoppers & auditors
  • Leading edge software and 24/7 online reporting
Clients we work with include:

Allstate, Audi, Bacardi, Cossette, Cisco, General Motors, Hallmark, Mercedes-Benz, Nationwide, Sprint, Victoria's Secret

Contact us to start putting customer insight to work in your company.

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